CommTool is Enerdel’s proprietary software for communicating with the traction battery.
Think’s TechCentre diagnostic software will retrieve diagnostic trouble codes and display them in a format that is much easier to interpret than CommTool. However, TechCentre’s interface will tell you that you can clear those battery DTCs; then it will tell you that the codes cleared but that they already reset, but that’s a big fat lie!
And that is the Number One reason that CommTool is essential for Think Technicians: Some DTCs that are set by the battery are stored in non-voltile memory (which means they can’t be cleared just by disconnecting the 12V battery) and will inhibit any further battery operation until they are cleared.
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